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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Penny Avila

April 28, 2023

5  out of  5 rating by Penny Avila
"Rebecca Garner was a pleasure to work with. She was knowledgeable and answered all our questions, which allowed us to make the most informed decisions."


March 16, 2023

1  out of  5 rating by Joey
"No comment"

Kyle Scally

March 1, 2023

5  out of  5 rating by Kyle Scally
"Susan Robinson helped me get everything I needed! She was able to work around my crazy schedule, and was very informative. Thank you for making what seemed like a stressful process so easy."

Ken & Jan Kolsbun

February 27, 2023

5  out of  5 rating by Ken & Jan Kolsbun
"Very good. Always answers our questions. Personable"

Chris Shaw

February 17, 2023

5  out of  5 rating by Chris Shaw
"I am extremely with my current plan and the customer service here is first rate,Thank you Rebecca,appreciate you"

Scott Russell

January 13, 2023

5  out of  5 rating by Scott Russell
"The Renee Hyde office is absolutely the best. I currently have policies with multiple insurance companies, and while there are other good offices out there , Renee’s office is at a whole different level. They provide service in a way that one rarely receives when doing business today. They check in on me periodically, make sure that my coverage is where I want it, and get ahead of any potential problems. When there are problems on my end (had a bank computer go haywire recently, freezing my auto payments) they graciously and patiently go through the trouble of fixing things in a way that makes it easiest for me. Everyone at the office is amazing, and they all go above and beyond, whether I’ve spent hours on the phone with them over the years, or am speaking to someone for the first time. The care that they’ve demonstrated for me over the years gives me a feeling of safety that I can’t imagine getting anywhere else, and that is priceless. I would expect all this service to come at a premium, but while recently comparing policies I have discovered I can lower my monthly payments and get better coverage by moving my other policies to State Farm. At this point I only insure elsewhere if State Farm won’t insure it. But if all of that isn’t enough, Renee’s office is there when it really counts. A few years ago I was involved in a situation that necessitated over 1M in insurance coverage, which I thankfully had. State Farm stepped in and took care of everything and made sure that everyone was made whole. As someone who’s entire life could have been ruined within a single day, and was saved by State Farm and the folks at this office, I’ll tell you to do yourself a favor and give them a call. You need insurance, and you want to be holding it through this office. The bottom line is that State Farm is best in class, and Renee Hyde’s office has taken their play book out of some sort of classic movie starring Jimmy Stewart. If you want to do business with people who treat you like family, call Renee Hyde’s office."

Michael Juric

December 23, 2022

5  out of  5 rating by Michael Juric
"I've enjoyed the services Renée and her staff have provided for many years. I'm always impressed by the professionalism and responsiveness of the office team. Renée and her staff combine expertise and service, a winning combination!"

Jenny Heckeroth

October 31, 2022

5  out of  5 rating by Jenny Heckeroth
"My father had a homeowners policy with the Renee Hyde State Farm office for many years. After his death this past year, State Farm agent Susan Robinson helped me navigate all the changes that had to be made with compassion, empathy and competency. I highly recommend this State Farm office."

Tina Warf

August 22, 2022

5  out of  5 rating by Tina Warf
"Very friendly and helpful."

Brum Family

August 22, 2022

5  out of  5 rating by Brum Family
"I’ve been working with this office for about 3yrs. Situations involving insurance can be stressful to say the least . Everyone at this office is so patient, polite, punctual, and family oriented, I can go on and on! Very informative group of people who will most likely crack a couple jokes while kindly walking you through the process. Highly recommended."

Becky Sani

August 9, 2022

4  out of  5 rating by Becky Sani
"Very helpful bundling home and auto"

Paul Ford

July 18, 2022

5  out of  5 rating by Paul Ford
"I cannot rave about Alexander Caton enough! When we decided to search for possible other carriers after more than 30 years with AAA for all our insurance, Alex was by FAR the kindest, most knowledgeable and truly caring agent. So prompt in his replies to questions, full of terrific suggestions and sincerely interested in our best coverage, I hope State Farm realizes what an incredibly dedicated and amazing representative they have in Alex! Gail and Paul Ford"

Las Casitas

July 8, 2022

5  out of  5 rating by Las Casitas
"I dont want to single anyone out. EVERYONE that I have worked with for the past 2yrs at this office, has been absolutely wonderful! PATIENT, UNDERSTANDING, RESPECTFUL, PROFESSIONAL, PLEASANT TO WORK WITH, LITERALLY A PHONE CALL AWAY!.. Dare I say it?... Like a good neighbor. Highly recomended"

Isabella Herrera

June 8, 2022

5  out of  5 rating by Isabella Herrera
"I have an amazing insurance agent from State Farm named Aubrey in Windsor, CA. She is one of the best people in the business. She has been so helpful and knowledgeable. I love her positive attitude and her eagerness to get the job done."

Peggy Delaney

May 6, 2022

5  out of  5 rating by Peggy Delaney
"Great experience, extremely cordial and knowledgeable."

Susan Kirkpatrick

May 5, 2022

5  out of  5 rating by Susan Kirkpatrick
"Christa Anello contacted me regarding my home owners policy and it was a good thing. Much of the mortgage information was out of date. She kindly walked me through the steps to update my account. It was so pleasant speaking with Christa! What a delight❣️"

Wende Biggs

April 20, 2022

5  out of  5 rating by Wende Biggs
"Custumer service means the most to me , not only is the customer service top Notch but they actually care about you . I can’t rate this any higher bit if I could would. I absolutely recommend this insurance agent, Renee Hyde 🙏🏼"
Profile photo of Matthew Mason

Matthew Mason

March 30, 2022

5  out of  5 rating by Matthew Mason
"This past Monday March 28th, I walked into the state Farm office in Windsor, CA. When I entered the building to pay my yearly premiums... I was met by a woman named Robin who took my payment and made me feel as though I was part of the State Farm family. Not only was she professional and knowledgeable about her profession, but she was super friendly, and a great conversatuonalist. I really enjoyed working with her and wish that this type of top-shelf customer service was more prevalent out in the community with other businesses. Robin really sets the bar high for her co-workers, she has an amazing personality and a smile. She has a way of making customers feel welcome when they stop by."

Mason Williams

March 24, 2022

5  out of  5 rating by Mason Williams
"I have been working with Aubrey since last October and she's been absolutely fantastic! I have had some bad experiences with insurance in the past, but Aubrey is on top of it."

Dylan Jansen

March 4, 2022

5  out of  5 rating by Dylan Jansen
"I highly recommend this agency, such a great group of people. Susan Robinson in particular was an incredible help to me while I navigated looking into various life insurance policies. Last year I lost a family member, which sparked the curiosity of the benefits life insurance has for individuals and families. Susan was very insightful and willing to share her knowledge with me generously. Ultimately Susan set me up with the best plan we both see fit for me currently as a college student at the University of Southern California. Anyone can see Susan's heart and care that she puts into her work and clients and I would strongly recommend her and this agency to anyone looking for an incredible insurance agent!"

Maureen Weinstein

February 21, 2022

5  out of  5 rating by Maureen Weinstein
"I have been with Renee Hyde's office for many years. Every time I needed something, they were there for me. I just recently sold my business, which included selling 14 vehicles (keeping 3) and changing the life insurance policies. Of all the vendors I had to deal with during the sale, Renee Hyde's office was the only vendor that got it right the first time. You can trust her office to do things correctly, the first time!"

perry Peng

February 8, 2022

5  out of  5 rating by perry Peng
"In the past, the house/car/life insurances are always my low priority. I tried to save money by searching the lowest cost insurances, without checking the coverage and agent's reputation, and switching around every year. After moving to Santa Rosa, luckily, I met Renee and her office which is a honest and reliable agent to provide me the honest advice for my insurance needs. The 2017 Tubb fire destroyed my house. The Renee office and State Farm responded immediately. I was panic for loss of house and all of belongings. The Renee's agent and State Farm company were so generous to provide all of help and care they could and maximized the all of the coverage in the policy without giving me hard time (i wish I had paid more for more coverage, lol). It has been 4 years since the tubb fire. I bought a nice house and furniture with insurance proceeding without finance issue. I realize the important and purpose of insurances. A honest and reliable agent should not just try to sell you insurance without consider the adequate coverage and using low cost and low reputation company. I'm glad I have Renee's office and state farm."

William Bray

January 19, 2022

5  out of  5 rating by William Bray
"My most recent issue was discussed with Robin. She was able to answer my questions and as needed pass me and information to appropriate people/departments. All was done in a very profession manner!"

Dylan Schumacker

January 18, 2022

5  out of  5 rating by Dylan Schumacker
"Rebecca helped me get a rate lower then I thought possible was fast professional and fun to work with, because of her service I can't see a reason I would go anywhere but state farm for my insurance needs :) P.s I vote a she gets a raise post haste"

anthony boyce

January 13, 2022

5  out of  5 rating by anthony boyce
"worked with Rebecca switching car and home insurance. she was very friendly and helpful. Great service, highly recommend them."